Shipping

Shipping Information

Updated: Oct 2025

For customers in the United States:
All duties and taxes are included in the shipping fee.
No additional charges upon delivery.

Shipping rates are calculated automatically at checkout based on the total weight and destination.
The shipping fee shown at checkout is the final amount.

Carriers & Lead Time

Orders ship via FedEx, DHL, or EMS depending on destination and package size.
Typical delivery is 2–5 business days after dispatch.
No deliveries to P.O. Boxes.

The carrier is selected automatically based on destination and package size to ensure the fastest and most reliable delivery. Carrier selection is not available.

Asia — Express from Japan (2–5 days)

Weight Rate (USD)
0.00–0.49 kg $24
0.50–0.99 kg $32
1.00–1.49 kg $39
1.50–1.99 kg $47
2.00–2.49 kg $55
2.50–2.99 kg $63
3.00–3.49 kg $71
3.50–3.99 kg $79
4.00–4.49 kg $87
4.50–4.99 kg $95
5.00 kg and above $103

United States — Express from Japan (2–5 days)

Weight Rate (USD)
0.00–0.49 kg $96
0.50–0.99 kg $115
1.00–1.49 kg $135
1.50–1.99 kg $154
2.00–2.49 kg $172
2.50–2.99 kg $190
3.00–3.49 kg $208
3.50–3.99 kg $226
4.00–4.49 kg $244
4.50–4.99 kg $262
5.00 kg and above $280

No additional fees at delivery for U.S. orders. Import duties/taxes are covered by us.

Rest of World (incl. Canada) — Express from Japan (2–5 days)
(Duties/taxes not included)

Weight Rate (USD)
0.00–0.49 kg $55
0.50–0.99 kg $68
1.00–1.49 kg $81
1.50–1.99 kg $94
2.00–2.49 kg $107
2.50–2.99 kg $120
3.00–3.49 kg $133
3.50–3.99 kg $146
4.00–4.49 kg $159
4.50–4.99 kg $172
5.00 kg and above $185

Dimensional weight: Couriers may charge by the higher of actual or volumetric weight (L×W×H / 5000–6000). Bulky garments may be billed at a higher tier.

Order Changes & Cancellations

Once an order is placed, we’re unable to accept cancellations. After the order confirmation email is issued (prior to dispatch), we cannot change or cancel your order, including recipient address or item changes. Please review your details carefully before checkout.

If a parcel is returned to us due to long absence, refusal of receipt, or insufficient/incorrect address, we will charge the actual round-trip shipping cost and any return handling fees before reshipment or refund (if applicable).

Carrier Selection

Shipments are handled by FedEx, DHL, or EMS. The carrier is selected automatically based on destination and package size; customers cannot choose the carrier.

Duties & Taxes

United States: We cover import duties and taxes for U.S. orders. Your parcel will be delivered with no additional fees at delivery.

All other destinations (including Canada): Prices shown do not include taxes. Import duties and taxes may be charged when the shipment arrives in your country, and these fees are the responsibility of the recipient. Rules vary by country; please contact your local customs office.

EU/UK VAT: Orders shipped to EU member states and the UK are subject to local VAT collected by customs upon import, in addition to any applicable duties.

Dispatch & Tracking

  • Orders ship within 1–2 business days (Mon–Fri JST). Peak seasons may add 1–2 days.
  • Tracking number will be emailed after dispatch.